Thank you for choosing IPTV KAUFEN. We aim to provide a reliable digital service. Please read this Refund Policy carefully.

Refund Eligibility

Refunds may be considered under the following conditions:

• Billing Errors
  If you are charged incorrectly due to a technical or billing error, the overcharged amount will be refunded.
• Unresolved Technical Issues
  If you experience technical problems that significantly prevent service use and cannot be resolved within a reasonable timeframe.
• Trial Period Cancellation
  You may request a refund within 7 days of purchase.
  Approved refunds during the trial period are subject to an 80% refund, accounting for processing and administrative fees.

Refunds are not provided outside the trial period unless exceptional circumstances apply.

Refund Request Process

To request a refund, please email:
info@iptvkaufen.ch
Subject: Refund Request

Include:

• Full name
• Email used for purchase
• Subscription plan
• Reason for the request

Our team will review your request and respond promptly.

Refund Processing

Approved refunds will be issued using the original payment method. Processing time depends on your payment provider.

Digital Services

As IPTV KAUFEN provides digital services, physical returns are not applicable. If you experience issues, our support team is available to assist you.

Policy Updates

This policy may be updated at any time. Changes will be published on our website.

Contact

IPTV KAUFEN
Email: info@iptvkaufen.ch